Jaya Satria Mediakom maintenance
are well known
throughout the ICT industry.
Within our company support and maintenance are proactive
activities, it's not sufficient to simply react when the
customer reports a problem. Preventive Maintenance is
practiced for all aspects of the system, not only
hardware but also software. We will
maintain a continuous dialogue with the user
organization to ensure that not only major problems solved
but also that minor concerns and potential problems are
resolved early. We have set ourselves a goal - which is to
maintain a long-term relationship with each and every
one of our customers whom we are privileged to serve. By
giving our customers quality support and responsive
treatment, JSM establishes itself as a role model in the
industry. Our technical department is always on hand to
provide top notch support crucial to your business. For
us, customers satisfied is our future.
Sales & Marketing Office
L-5-5, Solaris Mont' Kiara,
2, Jalan Solaris, Mont' Kiara,
50480 Kuala Lumpur,
Tel : 603-6203 6683
Fax : 603-6203 7209
Jaya Satria HelpDesk
JSM Helpdesk is the channels for all problem incident reporting. We
have a long and successful history providing
Help-Desk Support to all our customers. JSM
HelpDesk is staffed by trained personnel's
in reporting incidents and to assist customer in initial problem
resolution. All incidents call should be made to JSM Services Hotline
numbers at 603-62036683
during office hour. After office hour, Saturday,
Sunday & public holiday call should be made to our direct line to603-27181088.
Provide your company name, log in your
case and contact person.
If on-site support needed, JSM
field engineer will dispatch to attend the problem.
Support via e-mail
JSM also provide support vial e-mail,
If you wish to, we are always here to
help you. Just provide your company details and enough information
describing your problem. This will help us understand the problem better.
E-mail us at
Our experience engineer will reply your e-mail as soon as possible.
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